24/7Tiranë, Shqipëri+355 68 237 0808

Karrotrec Express

Privacy and use of data

This page explains the website functions and the information that may be involved when you request assistance or information.

Contact for data enquiries

For questions about data connected with this website, contact Karrotrec Express at info@karrotrecexpress.al or Rruga Robert Zhvarc ND 8, H 4, Ap 20, 10001 Tiranë, Albania. Explain your request without sending identity documents at first contact.

Browsing and infrastructure

Opening a page sends a technical request to the server. It may include your IP address, time, requested URL and browser information for operation and security. Technical logs depend on the hosting configuration; contact us for information about their retention.

Location and prepared messages

The WhatsApp with location button requests GPS after your click and browser permission. If you allow it, coordinates are added to the prefilled link and WhatsApp opens. Data in the link are transmitted to WhatsApp when it opens; sending the message to the recipient still requires your action in the app. You can continue without GPS and enter a location manually. Finding a position alone does not submit an assistance form.

WhatsApp, phone and maps

Links open the service you choose. Information you send there is also handled under the terms of that service. Do not include personal documents or unnecessary details. Opening WhatsApp does not send the message automatically.

Storage on your device

The offline version may save public pages and contact details after an online visit. It does not cache personal form requests. You can remove this content in your browser’s site data settings. Current availability cannot be confirmed offline.

Questions and requests

Write to info@karrotrecexpress.al to ask about access, correction or deletion of information you have shared with us. Requests are handled taking account of necessary identity checks and applicable record-retention obligations.

Call nowWhatsApp with location

Prepare your message

If you allow GPS, we add the coordinates to the message and open WhatsApp. Check the text and send it from the app.

Continue without GPS

The website has several languages. Drivers may reply in Albanian and use a translator for other languages. Prepared messages have labels in Albanian and your selected language; details you type stay in their original language.