24/7Tiranë, Shqipëri+355 68 237 0808

Karrotrec Express

Karrotrec Express, a contact when your vehicle stops

Karrotrec Express provides roadside assistance from Tirana. This website makes the first contact easier: describe the problem, say where the vehicle is and speak with an operator to assess the request.

Understand first, then arrange

A breakdown, an accident-damaged vehicle and a planned transfer are different requests. We start with the location, vehicle condition and your needs, clarifying the service before confirmation. You can describe the situation in ordinary language.

Useful information during a trip

The multilingual pages help residents and travellers find contact details, share a location and prepare a request. The locality directory helps when you know a place by a different spelling. The website languages do not guarantee that an operator speaks each language.

A direct conversation

Availability, the method and destination are agreed with the operator. For rental cars, coordination with the rental company remains important. For transfers, the requested destination helps us assess the journey. See how a request works.

Communicating across languages

Prepared messages contain labels in Albanian and your selected language. You can add the model, destination and other details; free text is not automatically translated. Drivers may reply in Albanian and use a translator. If a reply is unclear, ask for clarification before agreeing to a price, destination or service.

Need a hand with your car?

Tell us what happened. Start with the information you have.

If anyone is injured or there is immediate danger, contact the public emergency services first.

Call nowWhatsApp with location

Prepare your message

If you allow GPS, we add the coordinates to the message and open WhatsApp. Check the text and send it from the app.

Continue without GPS

The website has several languages. Drivers may reply in Albanian and use a translator for other languages. Prepared messages have labels in Albanian and your selected language; details you type stay in their original language.